The online shop at vexqomz.com, branded Vexqomz™, is operated by Yongchun Chunhao Trading Co., Ltd.. By visiting or purchasing through this website, you agree to the applicable purchase terms and linked store policies.

If you do not accept these terms, please refrain from placing an order.

Orders must be placed by a person who has reached the age required to enter a binding contract in their jurisdiction, typically 18 years old. Minors may use the site only with suitable parental or guardian involvement.

If account features are offered, keep your credentials secure, use accurate details, and notify support promptly if you believe someone else has accessed your account without permission.

We try to describe materials, dimensions, finish, installation requirements, included parts, and prices accurately. Actual screen colors may vary, and small changes in natural grain, woven texture, knots, and decorative detailing can occur.

Our catalog includes bohemian-inspired home accents such as curved wooden shelves, woven trays, fabric baskets, macramé decorative holders, display stands, and engraved wooden containers. Review each listing for product-specific details and safety guidance.

Submitting checkout information is an offer to buy the selected goods. The automated acknowledgment confirms receipt of the order request; final acceptance can depend on successful payment, inventory checks, fraud screening, and fulfillment feasibility.

We may cancel orders for unavailable inventory, a material pricing error, failed payment checks, a legal restriction, or an inability to ship. Where we cancel an already paid order, the appropriate payment will be returned.

Store prices are displayed in USD unless another currency is indicated. The checkout shows the final payable amount, including any applicable delivery charge, tax, and discount before payment.

You confirm that you have permission to use your selected payment method. Further information appears in Payment & Security.

Standard processing is usually 2–4 business days after payment verification, with up to 5 business days during particularly busy periods. Standard transit to supported U.S. addresses is estimated at 10–15 business days after dispatch.

Delivery estimates are not guaranteed. Please see Shipping Policy for details.

Qualifying items can be requested for return within 30 calendar days of confirmed delivery, subject to condition and authorization requirements.

Once an eligible returned item is received, inspected, and approved, the refund is normally initiated within 5–10 business days, with additional posting time possible. See Return & Refund Policy.

Inspect deliveries promptly and preferably report damage, missing components, wrong goods, or a material listing discrepancy within 7 calendar days. Send the order number and clear supporting photos. This reporting guideline does not limit mandatory statutory remedies.

Ask support immediately if you need to edit an address, change an item, or cancel an order. We will make reasonable efforts to help before fulfillment, although requests may not be possible once preparation or shipment begins.

Codes and promotional pricing are subject to their advertised conditions, expiration dates, exclusions, eligibility, and availability. Unless clearly permitted, discounts may not be combined or redeemed for cash.

Products must be used as described and only for their intended functions. Install shelves securely with appropriate hardware, never exceed the stated load capacity, and keep delicate décor away from unstable edges.

Open-flame candles must never be placed near fabric, macramé strands, wood, or other combustible décor. Tealight holders should be used only in accordance with product specifications and fire-safety precautions; an LED alternative may be safer where suitable.

The store name, logos, website copy, product photography, artwork, and other protected content are owned by or licensed to their respective rightsholders. You may not reproduce or commercially exploit protected content without permission or another lawful basis.

If reviews or photos can be submitted, provide truthful, lawful content that you are entitled to share. We may moderate submissions that include spam, prohibited content, infringement, or personal information disclosed without authority.

Payments, shipping, website hosting, and other services may be supported by third parties. Their terms may apply to services they independently provide. We are not responsible for matters outside our reasonable control except where applicable law makes us responsible.

We may update products, prices, content, and functions or temporarily suspend access for maintenance, security, or technical reasons. Such changes do not remove existing customer rights on accepted transactions.

Nothing in these terms excludes consumer guarantees or remedies that cannot lawfully be excluded. To the extent permitted by law, we are not responsible for indirect losses caused solely by website use and outside our reasonable control.

This does not exclude liability for fraud, intentional misconduct, personal injury, or other matters where exclusion is prohibited.

Disputes should first be raised with customer support so we can attempt an appropriate resolution. Applicable mandatory consumer laws and jurisdictional rules continue to apply regardless of the location of the registered company.

Updated terms may be posted on this page with a revised date. For questions, contact service@vexqomz.com or +852 2670 3509.

Operator: Yongchun Chunhao Trading Co., Ltd.; legal representative: Zhao Wenting. Service hours: 8:00 AM - 10:00 PM Daily.