The supported payment options are shown during checkout for each order. Available providers and methods may differ depending on location, currency, device, purchase value, and current payment configuration.

Please use only payment methods offered by the live checkout and complete all required authorization steps there.

Orders may require authorization by the payment provider and ordinary fraud-prevention or identity checks. A card issuer may reject a transaction or place a temporary authorization hold that is not a settled payment.

Any verification instructions or temporary hold durations are set by the relevant financial institution or payment platform.

Transactions are handled through the Shopify checkout and participating payment processors, which apply security measures to payment and transaction data.

We do not retain complete payment-card numbers on our own store servers. Never send full card numbers, CVV codes, online-banking passwords, or similar credentials by email or chat.

Product prices are generally displayed in USD unless a different currency is expressly selected or indicated. Before placing an order, you can check prices, quantities, any taxes, delivery charges, applicable discounts, and the total amount payable.

Check that your delivery address, selected product options, and final cost are correct before you authorize payment.

Your card issuer, bank, or wallet provider may assess separate international transaction, exchange-rate conversion, or other financial charges. These fees are not set or collected directly by us.

Enter an eligible discount code in checkout before payment and ensure the reduction is shown in your total. Offers may have expiration dates, excluded products, minimum totals, redemption limits, or other disclosed conditions.

If payment fails, review the billing information and ask your payment provider whether an authorization was made. A pending bank entry does not necessarily represent a completed charge.

If the same purchase appears to have been charged more than once, contact support with the order number and non-sensitive transaction references so we can investigate.

After submitting an order, an acknowledgment is normally delivered to the checkout email address. Acknowledgment does not necessarily mean that payment and fulfillment reviews are finished.

Check spam or junk folders if you cannot locate the message, then contact us for assistance.

For payment questions, please email service@vexqomz.com and include the order number, a description of the problem, and relevant non-sensitive information.

Our customer service hours are 8:00 AM - 10:00 PM Daily.